Have any thoughts on this? Let us know down below in the comments or carry the discussion over to our Twitter or Facebook. However, you must have less than 2 hours of runtime on record. Only those who abuse the system are likely to be denied.īut if you enjoy abusing the system, you could try beating every game within the two-hour limit, so you never have to pay for a product on the platform again (don’t do that). 1) Steam - The Steam refund offer, within two weeks of purchase and with less than two hours of playtime 2) Epic - Games and products are eligible for refund within 14 days of purchase. If your refund request meets Steam’s policy guidelines, you’ll almost certainly get your money back. Steam honors most reasonable return requests Once you’ve submitted the request, you should receive a response within seven days. READ MORE: How to get free Steam credit by selling Steam Trading Cards Here’s how to refund Steam games:Ĭlick I would like a refund under What issue are you having with your purchase?Ĭomplete the form and click Submit request You have options if you purchase a game that you end up not liking. If you don’t quite meet the requirements but still want a refund, putting the request through is worth a try. When you pick up a new game, the two-hour rule is worth keeping in mind so you’re always aware of the cut-off point before you go too deep. You must request a refund within 14 days of purchase and not have clocked more than 2 hours of total playtime. READ MORE: Which games in your Steam library work on Steam Deck? With that said, the company states that it will review cases that fall just outside the guidelines. What is Steam’s refund policy? Image: Steamīefore you consider returning a purchased product, you should ensure that you’re within the bounds of the Steam refund policy. Let’s discuss how to return a game on Steam and request a full refund. While the process isn’t exactly streamlined, it’s not overly complex. If a newly-purchased game isn’t to your taste, you can cut your losses and get all your money back. Naturally, certain conditions apply, so you can’t return any old title you’ve been playing for hours. If you’ve purchased a game on Steam that isn’t-in your opinion-very good, you can request a refund. Refunds can only be requested within 14 days of purchase and if the game has been played less than 2 hours Quick Answer: To request a refund on a game purchased through Steam, go to Steam Support and click on “I would like a refund” to the game in question.
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